While most of my experience rests in the qualitative realm, I’m always for opportunities to gather statistically significant data. One example of this was a recent opportunity to be the sole researcher on an extensive series of card sorts involving over 1,000 users.

In the world of insurance, the phones are constantly ringing. Phone reps handle claims, quoting, complaints, and anything they can do to help the customer. But how do these reps seeks help when they need it?

While being a Research Intern at the Center for Health Enhancement Systems Studies (CHESS) at the University of Wisconsin Madison, I was able to be part of a cutting-edge team jumping on the topic of COVID misinformation.

In 2019, I spent my summer visiting companies in Silicon Valley, California, learning about their initiatives in the world of accessibility. In this reflection, I’ll touch on the companies we visited, their advancements in the field, and how the experience shaped my views on accessibility, my own career, and the impacts of privilege in general.

Q: What happens when you take a group of strangers and have them compete as a team in a pitch competition, with two days to develop and research a product?

A: MicroWars, a mobile, educational game that teaches kids the basics of microbiology.